General Terms and Conditions GTC
of SADDLER Switzerland AG
1. scope
1.1 These General Terms and Conditions (GTC) apply to sales contracts concluded between
SADDLER Switzerland AG and private and business customers. With the
The Buyer expressly acknowledges these Terms and Conditions and its consent to the
with the same.
In the business customer and object area, individual provisions can be implemented by means of work or
The terms and conditions of the framework agreement may be amended or separately regulated - for
points, however, the general terms and conditions GTC of SADDLER continue to apply.
Switzerland AG.
1.2 Sales contracts require a written confirmation of the customer regarding correctness and
completeness of the content. Only then shall the order be deemed approved and placed - in this respect.
SADDLER Switzerland AG reserves the right not to accept the supplier order until after receipt of the
confirmation to be processed or triggered. A written confirmation is also deemed to be a
contractual transfer of the purchase price or a defined portion thereof.
2. prices
2.1 All prices are quoted in Swiss francs (CHF) plus value added tax, unless otherwise stated.
otherwise agreed. The prices applicable (errors and misprints excepted) are the prices at the time of
the order. The indicated sales prices in Swiss francs (CHF) take into account so
as far as possible the current exchange rate development. Prices are determined on the basis of the requested
Quantity calculated and are valid for 30 days.
2.2 Prices are subject to change without notice. If the ordered quantity does not correspond to the offer volume
corresponds, this may be associated with additional costs. The order of the buyer will be
confirmed in writing by SADDLER Switzerland AG. A subsequent change to an order
by the buyer is only possible within three working days after receipt of the order confirmation.
possible. Changes will only be taken into account if they are acceptable to suppliers and manufacturers.
are possible in terms of production technology without additional effort. Any change to the order
may result in a deviation of the delivery date.
2.3 Delivery costs are calculated according to the product and destination. For services such as
Assembly, distribution of goods, disposal of packaging materials, repairs, etc. apply.
different hourly rates, unless flat rates or prices according to results have been agreed upon
were.
2.4 For private customers, the consultation in the SADDLER Switzerland AG showroom is generally
free of charge, provided that this does not include any further services or does not exceed the usual scope of services.
not exceed.
2.5 Consultations outside the showroom will be invoiced at cost, as well as
Travel expenses as well as expenses for sample shipment or transport. The hourly rate for consulting
as well as project work incl. visualization amounts to CHF 150.00. Corresponding expenses can be
by agreement on the purchase of SADDLER seating furniture in whole or in part to the purchase price
be credited.
3. delivery conditions
3.1 Delivery periods are based on empirical values and depend in particular on the respective
material availability on the part of the suppliers of SADDLER Switzerland AG. The material
The delivery date stated in the offer is a guideline and is not binding. The exceeding of the
delivery date information does not entitle the buyer to withdraw from the purchase contract or to
claims for damages of any kind.
3.2 If an advance payment has been agreed with the customer, the delivery shall be made only after
full settlement of the advance payment. For any delays in delivery due to non
SADDLER Switzerland AG does not assume any liability for advance payments made (even in the event of
fixed dates).
3.3 Additional costs for extraordinary transport, storage and logistics measures (access,
access, delivery or installation obstructions, etc.) as well as official approvals and
fixed date postponements on the part of the customer, will be invoiced to the customer.
During delivery and assembly, accessibility for the goods by the customer must be ensured
be made. If this is not the case, SADDLER Switzerland AG accepts no liability for
Damage to the goods and premises that may occur as a result. Can the goods
not delivered as agreed due to the fault of the purchaser, the purchaser shall have the
Storage costs for the goods as well as the costs of a second delivery, if any, after
effort to take over.
4. payment and retention of title
4.1 Unless otherwise agreed, invoices are to be paid within 14 calendar days from
invoice date, without deduction, due and payable. As a rule and unless otherwise agreed,
Upon conclusion of the purchase agreement, the customer undertakes to pay a deposit in the amount of 50 %
of the order amount. This is payable immediately upon receipt of the invoice. The remaining amount is
within fourteen days net after receipt of the final invoice.
4.2 In the event of non-compliance with the agreed payment deadline, the customer shall be in default without any further reminder.
Default. SADDLER Switzerland AG reserves the right, following a written reminder, to
to initiate measures under debt collection law. Further costs for the collection of the claim
(collection costs, interest on arrears, etc.) will be charged in full to the buyer,
Dunning fees will be charged from the first reminder.
4.3 The goods remain the property of SADDLER Switzerland AG until full payment has been made.
5. liability and warranty
5.1 From the date of delivery, a warranty of two years applies to design and material defects that are
are not due to normal use. Includes the manufacturer's factory warranty
a longer period, the latter shall apply.
5.2 Deviations in structure and color tone are possible with certain natural materials (wood, fabric,
leather, etc.) cannot be avoided and are therefore no reason for complaints or
Warranty claims. For the color fastness of wood, leather, plastic and textiles can be found in the
Normally, no guarantee can be assumed.
5.3 Excluded from the warranty are damages caused by incorrect handling, not
or by wear and tear, aging, environmental influences and improper use.
treatment have arisen.
5.4 The customer undertakes to immediately check the delivered goods for correctness, completeness and
to check that they are intact. Complaints are to be made immediately by telephone, but no later than five
working days after delivery in writing.
Defects that become apparent later during the warranty period must be reported immediately after the warranty period.
to report their detection.
5.5 The warranty period shall not be affected by any warranty or guarantee claim.
interrupted, but continues to run. The replacement of parts and products does not result in any
new warranty periods come into force.
5.6 Defects will be repaired by SADDLER Switzerland AG free of charge within the scope of the warranty.
remedied, unless SADDLER Switzerland AG prefers to replace the goods with defect-free goods
to be paid. Further claims are excluded. The statutory warranty claims,
in particular rescission and reduction) shall be waived and replaced by the claim of
of the purchaser to rectification of defects.
6. place of jurisdiction and applicable law
6.1 SADDLER Switzerland AG reserves the right to amend these General Terms and Conditions.
Terms and Conditions at any time. Swiss law is exclusively applicable.
6.2 The place of jurisdiction and performance is Biel.
Version: October 2021, Biel, Switzerland
General Terms and Conditions - SADDLER Switzerland AG - CH-2502 Biel - www.saddler-sofa.ch